All information provided by fluddr and fluddr app (referred to as “Company”, “Platform”, “we”, “us”, or “our”) on our website www.fluddr.co (referred to as "Website" or “Site”) and through our mobile application (referred to as “App”, "Application" or "Service") is intended strictly for general informational purposes.
All information on the Site and our App is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our App.
We shall not be held accountable for any loss or damage, direct or indirect, consequential or incidental, which may result from the use of, or reliance upon, any material provided on the Website or App. This limitation of liability applies to the fullest extent permitted by law and encompasses, without limitation, monetary loss, data loss, and any other possible damages.
The responsibility for the use of the Website and App lies solely with you, the user and/or Subscriber. You are advised to exercise caution and discretion when acting upon the information provided. It is your duty to ensure that any products, services, or information available through the Website or App meet your specific requirements.
The Website and App may contain links to external sites and resources provided by third parties. These links are offered for your convenience to provide further information. They do not signify your requirement to subscribe to such websites or their content. We have no control over the nature, content, and availability of those sites.
Your use of the Site and our mobile application and your reliance on any information on the Site and our mobile application is solely at your own risk. The information on Site and App may be updated, changed, or removed at any time without notice. We reserve the right to make modifications to the content at our sole discretion. By using the Site and App, you acknowledge and agree to this disclaimer and assume all risks associated with such use.
General Statement: fluddr is a platform based on intimacy. We are committed to promoting fair and positive interactions, and we expect our subscribers ("Subscriber" or "Subscribers") to uphold these standards in their treatment collectively. Our Platform Policy is in place to ensure the safety of our Subscribers. This Platform Policy explicitly outline the types of behavior and content that are prohibited, on our platform.
1. Profile Policy
a. Age Requirement: To join our platform, you must be 18 or older. Profiles pretending to be under 18 are prohibited. We may request ID for age verification and will remove underaged users when a User notifies fluddr or has identified such an instance itself.
b. Profile Pictures: We encourage authenticity. Please provide at least one photo that clearly shows your face, and you may include up to 5 photos in total. We do not permit:
This order prioritizes the protection of children and the authenticity of user profiles.
c. Username Policy: Feel free to use any form of your name that reflects your daily life, including initials, nicknames, or variations. However, usernames must not:
2. User Content Policy
a. Adult Nudity & Sexual Activity: We not permit nude, sexually explicit, or sexually vulgar profile content. We also don’t allow the commercial exchange of any romantic or sexual activity, content, or services, including attempts to sell, advertise, or buy adult sexual content.
b. Child Sexual Exploitation & Abuse: We don’t allow content that sexualizes or endangers children, real or fictional (digital, cartoon images). This includes any visual depictions or discussions of sexually explicit conduct involving a child. For the purposes of this policy, a child is anyone under the age of 18. It’s prohibited to upload, store, produce, share, or entice anyone to share child sexual abuse material, even if the intent is to express outrage or raise awareness about this issue. fluddr, in its sole discretion, reserves the right to contact law enforcement or legal authorities.
c. Commercial Use Restrictions: Our Service is not intended for commercial use. Commercial or promotional activities without our approval are not permitted.
d. Harassment, Intimidation & Bullying: We don’t allow content or behavior that makes any individual or group feel harassed, bullied, intimidated or even targeted. This includes but is not limited to demeaning, insulting, or threatening actions; unsolicited remarks on someone’s looks; emotional manipulation; extortion; persistent unwelcome communication; or expressing support for or in praise of violence.
e. Interaction Policy: Our community values authentic interactions. Therefore, we strictly forbid any manipulation of connections, matches, conversations, or engagement through automated means or scripts.
f. Profile Integrity: We value genuine based interactions on our platform. Any form of misrepresentation, such as creating fake profiles or providing inaccurate personal information, is strictly prohibited.
g. Prohibition of Violent Entities: Our Service strictly forbids the participation of any groups or individuals that support or participate in acts of violence, peril, or terrorism.
h. Protected Classes: We are committed to maintaining a diverse and inclusive environment. We do not accept any form of hate or discrimination against any group based on race, ethnicity, national origin, caste, gender, sexual orientation, disability, health condition, or religious beliefs.
i. Regulation of Controlled Items: The trade or misuse of illegal substances, controlled goods, or their paraphernalia, including but not limited to e-cigarettes (and vaporizers), marijuana, and misuse of legal substances like prescription drugs, tobacco, or alcohol, is prohibited on our platform.
j. Scams & Theft: Any fraudulent activity aimed at deceiving any User for financial or material gain is strictly prohibited. Never send money or sensitive information to anyone you do not know.
k. Sexual Harassment: Our platform prohibits any form of sexual harassment. We strictly prohibit behaviors such as the non-consensual distribution of explicit imagery, public indecency, and the transmission of unsolicited sexual communications.
l. Spam: Sending unwanted or irrelevant content in large quantities is not allowed. This includes sharing deceptive links, creating multiple disruptive accounts, or maintaining several profiles for unwelcome interactions.
m. Suicide and Self-Injury: We support Users dealing with mental health issues, self-injury, suicidal thoughts, substance use, or eating disorders, and allow the sharing of personal experiences within a supportive context. If you know anyone who is considering suicide, please contact a mental health professional. https://www.nimh.nih.gov/health/topics/suicide-prevention
n. Zero Tolerance for Violence: Our platform upholds a strict policy against any form of physical or sexual violence. This encompasses all behaviors that intimidate, exploit, or harm individuals, including stalking, trafficking, and non-consensual sexual acts.
o. Safety Reporting Guidelines: Ensuring safety is a critical priority on our platform. The vigilance of our Users is indispensable in maintaining a secure environment on our platform. By reporting any content or conduct that might breach our Platform Policy, our Subscribers contribute significantly to our collective safety.
Should you encounter anything that causes discomfort or a sense of danger, we strongly encourage you to remove your connection or block and report the concerned User.
Nevertheless, it’s important to recognize that mere disagreement or disapproval of a User or their content does not justify a report. We reserve the right to take measures against any Subscriber found to be deliberately submitting false or inappropriate reports targeting other Subscriber based on their Protected Classes.
p. Safety Enforcement: Adherence to these platform rules, as outlined in our Platform Policy, is mandatory for all Users. Actions that contravene our Platform Policy, our values, or any behavior deemed potentially detrimental to fluddr or its platform, may prompt a spectrum of responses from us regarding your account. In assessing the appropriate response to a breach of our community standards, we weigh various factors.
Actions we may take include, but are not limited to:
Furthermore, collaboration with law enforcement may occur if it’s essential for aiding in criminal investigations related to the actions of our Users. It’s important to note that your behavior towards others, even outside our platform, can have consequences for your account. If we are informed of any harm caused between Users during dates, meetings, or through other communication methods like text messages or direct messaging platforms, or if there are substantiated claims of criminal or harmful conduct in your past or external to fluddr, we may respond as if these actions took place within our platform.
Revision Date: This policy was last revised May 2024.
Welcome to the Terms and Conditions of Use (“Terms”) for fluddr Dating LLC (“fluddr or "fluddr app”). These Terms constitute a legally binding agreement between you ("Subscriber" or “User”) and fluddr, and it is critical that you understand both your rights and ours before using the fluddr mobile website or website ("Website") or application (“App”). By accessing, viewing, using the App, which includes creating your account ("Account"), you acknowledge and agree to these Terms. We encourage you to review our Platform Policy, Privacy Policy, Disclaimer, Cookie Policy, and any other policy we may provide to you on the website or App, as they are an integral part of these Terms. Please do so before you create an account on the App. IF YOU DO NOT AGREE TO BE BOUND BY OUR TERMS, DO NOT USE OUR SERVICE.
Please note that subscriptions to the fluddr app (“Service”) are subject to the Initial Term you select. Upon the conclusion of the Initial Term, your subscription will automatically renew for successive periods equal in length to the Initial Term at our then-current fee for such Service through an App Store, unless you terminate your subscription in compliance with our Cancellation Policy within this Policy.
This Policy includes an arbitration agreement that, except for certain types of disputes as provided in the Dispute Resolution Policy, requires you to submit claims you have against us to binding and final arbitration. By not opting out of this arbitration agreement, you agree that: (1) you will assert claims against us only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding; and (2) you waive any right to seek relief in a court of law and to a jury trial for your claims.
For subscribers residing in jurisdictions where state law mandates cancellation or refund policies, you may cancel your subscription in accordance the Apple App Store or Google Play App Stores ("App Stores") Policies.
We may update the Terms & Conditions from time to time at our sole discretion, so check this page regularly for updates. Additionally, you may be asked to acknowledge updated terms via the App. Your continued use of the Service after the posting of revisions to this Term will constitute your acceptance of such revisions. Please consult the top of this Term to determine when the Agreement was last revised.
1. Eligibility
a. Minimum Age: You must be at least 18 years old to register for Service and legally permitted to use the App in any location. By using the App, you represent and warrant that you are at least 18 years old and by your jurisdictional law are eligible to use the App.
b. Marital Status: By registering to use or using the App, you represent and warrant that you are single or (if legally married) separated. If you are married and not separated, you may not register to use or use the App.
c. Profile Information: General Profile, Intimacy Profile and Intimacy Truths (collectively the "Profile"). The App requires your completion of a Profile. The Intimacy Profile is designed to match your various intimacy information to that of others that are compatible potential partners. Without completing an Intimacy Profile the App will not be able to provide partner suggestions to you.
d. Criminal Background & Background Checks: By requesting to use, registering to use, and/or using the Service, you represent and warrant that you have never been convicted of a felony (or other indictable offense) and/or are not required to register as a sex offender with any government entity. We do not conduct criminal background checks on Users. However, to the extent permissible by applicable law, fluddr reserves the right in its sole discretion to conduct any criminal background checks, at any time and using available public records, to confirm compliance with these Terms. By agreeing to these Terms, you hereby authorize any such check if it is legally permissible in your jurisdiction.
e. Exclusive Use & Account Sharing: Using an Account other than your own or sharing your Account with any other person is strictly prohibited. You acknowledge that fluddr is not responsible for third-party access to your account that results from theft or misappropriation of your usernames and passwords.
f. Account Removal: To remove your Account, simply navigate to the ‘Options’ section after signing in and select the ‘Delete Account’ option. The deletion of your Account is instantaneous, but please note that a short period may be required to delete your information (as detailed further on) from the App. We handle your profile details as specified within our Privacy Policy. Should you choose to delete your Account and then attempt to register again with identical credentials during this interval, the App will restore your original account and Profile.
g. App Administration: Our App administration deploys automated tools, feedback from users, and employees to oversee accounts and content for any violations of these Terms. We hold the exclusive right to deactivate or suspend any User, limit access to the App, or implement any available measures; operational, technological, or legal in order to uphold the Terms, which may include blocking certain IP addresses. We reserve the right to take action at any moment, without any obligation and without prior notification. This is not limited by the preceding statements and is subject to the laws in your state of residence. We explicitly maintain the authority to end or suspend you as a User without notice for the following reasons: (1) if you breach these Terms; (2) based on your behavior within the App or with other App users, or even your actions outside the App, should we be legally required or solely judge them to be inappropriate or improper; (3) for any other reason we consider justifiable for termination, all at our sole discretion. In the event that you as a User are terminated or suspended, you acknowledge that you are not entitled to refunds for any Service or features you have paid for. If you think an error has been made regarding your Account, as specified, you have the option to appeal through the App.
2. Use of App: As a User of the Service, this includes but not limited to the Basic Subscription (unpaid use of App) and paid Premium Subscription (paid use of App), you agree to the following:
a. Basic Subscription: Registering for a Basic Subscription of the Service is complimentary. Upon registration (requiring a phone number, or third-party log-in and/or email with a password), you’ll be prompted to fill out your general profile, preferences, and complete an Intimacy Profile based on various scenarios and questions related to intimacy. These results help fluddr app to pair you with other suggested Users. Your full Profile is then processed by our algorithm to match you with other Users, and potential matches are sent to you within the App, which may also be communicated based on your stated preferences. As a Basic Subscriber, you can view matched profiles and communicate messages to your matches, subject this Agreement’s terms. However, your ability to send and read messages is limited. We reserve the right to restrict the number of standard messages sent to safeguard our Users and Service. Basic Subscribers do not receive a copy of their Profile, only the in-App screens, and certain filters will not be accessible.
b. Premium Subscription: Opting for a Premium Subscription enhances your experience with an expanded selection of features beyond those offered in the Basic Subscription. With a Premium Subscription, you gain access to an increased number of match message sending and receiving capacity. These matches are accessible through your profile in the App or via your chosen communication channels. As a Premium Subscriber, you have the privilege of viewing complete photo galleries of your matches, initiating and engaging in conversations (subject to limitations), examining Intimacy Matching Profiles, and conducting searches based on detailed filtering options. To ensure the safety and integrity of our Service and its Users, we may regulate the volume of communications as necessary.
c. Premium Subscription Details: To upgrade to a Premium Subscription, you’ll need to handle the payment through the Apple App Store or Google Play App Stores ("App Stores"). The listed prices for the Service are set in specific currencies and do not include any taxes or duties. fluddr provides various subscription lengths, details of which are available on the App Stores and may change without prior notice. During the purchase, you’ll provide payment details to the App Stores. You can download the fluddr app and subscribe using your Apple ID or Google account, enjoying the app on your iPhone or Android device. Subscriptions made via App Stores are billed by them and adhere to the terms of your chosen subscription and the App Stores' service terms. These subscriptions are governed by the payment conditions you accept when subscribing and will renew automatically based on your agreement during the purchase. To discontinue auto-renewal or cancel a Premium Subscription bought through the App Stores, visit your account on the respective App Store and follow the cancellation instructions provided by the App Stores. Should you qualify for a refund from a transaction processed by the App Stores, it will be managed by Apple or Google accordingly.
d. Information Submission Responsibility: Within legal bounds, you bear full responsibility and liability for (i) the information and content you contribute to the Service; (ii) the information and content you disseminate, transmit, publish, or otherwise make available through the Service; and (iii) your interactions with other users on the platform. You assure that all information you supply to fluddr via the Service will be honest, precise, and complete, and provided solely for legitimate reasons. Our Privacy Policy outlines the specifics of how fluddr may utilize any personal information you submit or share.
e. Using Precautions & Assumptions of Risk: By choosing to use our Service, you acknowledge and accept the inherent risks associated with both online and offline interactions with other Users, which may include dating scenarios or participating in requests with unknown consequences. It is your responsibility to be aware of these risks and to approach any meetings or communications with caution. You are expected to implement all appropriate and best practice safety measures when arranging to meet individuals you have connected with through our Service. This proactive approach to safety helps to protect your well-being and ensures a more secure experience while using our Service.
f. Violation Reporting: You will promptly report to fluddr any violation of the Terms by other Users. This can be done so via the reporting mechanisms in the App.
g. Geographic Usage: The Service is designed for Users in the United States. fluddr app may, at its discretion, choose to discontinue or withhold the Service in any location. When using the Service, you agree to comply with this Agreement and all applicable laws and regulations, both local and international, including U.S. export control laws. Your use of the Service implies that you are not listed by the U.S. government as a prohibited individual, nor are you in a country under U.S. embargo. The Service is not available where it is illegal, and it is your responsibility to ensure that your use of the Service complies with laws in your area.
h. Service Guarantee: fluddr app strives to offer a diverse platform for connecting individuals, but it is important to recognize that it may not always be possible to find matches for every User seeking to utilize its Service. Additionally, fluddr does not promise any specific outcomes regarding the quantity or regularity of matches made through the Service, nor does it guarantee the willingness, capability, or criteria of these matches to engage in communication with any User. You acknowledge that there are no explicit or implicit assurances provided by fluddr concerning the potential compatibility with individuals you may encounter through the Service, nor regarding the behavior of such individuals. It is understood that the process of connecting with others is complex and subjective, and as such, the results can vary widely for each User.
i. Content Oversight & Removal Authority: fluddr maintains the authority, though not the obligation, to oversee the content you provide to the Service or disseminate in publicly accessible areas of the Service. Fluddr possesses the sole discretionary right to eliminate any content that, in its independent judgment, may contravene any pertinent laws or our Terms, Policies, or that may be requested for removal by a third party.
j. Ensuring Compliance & Service Quality: In our commitment to ensuring adherence to legal standards and the integrity of our Terms, fluddr may remove content that is deemed in violation of our Terms and Policies. Additionally, to guarantee a high-quality user experience, fluddr retains the sole discretionary right to withdraw any matches previously presented to you.
k. Accuracy of Information: As a User of fluddr, you are obligated to provide information that is accurate, truthful, and not misleading to both fluddr and other Users. Should any information you have supplied to fluddr or shared with another user become outdated or change in a way that renders it inaccurate, misleading, or false, it is your responsibility to inform fluddr of these changes without delay.
l. Prohibition of Commercial Activities: You are prohibited from using our Service to market or solicit sales of products or services to any User. This includes a ban on sending chain letters, junk mail, spam, or any other type of unsolicited commercial messages to other users. Moreover, you must not exploit any information acquired from the Services to contact, market, solicit, or sell to any user without obtaining their explicit prior consent. Should you violate this Policy by disseminating unsolicited bulk emails, “spam,” or any other unauthorized communications through the Service, you accept that you will have inflicted significant damage upon fluddr. In such cases, your account is subject to termination, and you may be held financially liable to fluddr for the repercussions of your actions.
m. Authenticity & Purposeful Use: As a registered user of the Service, you are required to create a single, unique profile. Your engagement with the Service should be driven by truthful relationship-seeking motives to uphold the integrity of the Service. For instance, registration with the intent of merely gathering data on local singles or for academic research purposes is not permitted. It’s important to note that not every registered user will be eligible for matching.
n. Quality Assurance Measures: Fluddr occasionally may generate test profiles to monitor and optimize the functionality of the Service, ensuring a seamless user experience.
o. Respectful Interaction Policy: As a user of fluddr, it is imperative that you engage with fluddr employees, contractors and agents in a respectful and courteous manner. Harassment, annoyance, intimidation, or threats directed towards fluddr staff or agents are strictly prohibited. These individuals are dedicated to delivering a portion of the Service to you, and it is essential that they are able to perform their duties without fear of mistreatment or hostility.
p. Commitment to a Safe Work Environment: fluddr is committed to creating a safe and positive work environment for all its employees, contractors and agents. Any behavior that undermines this commitment will not be tolerated. Users found to be engaging in such conduct may face consequences, including suspension or termination of their access to the Service.
q. Social Media Connection: fluddr offers the convenience of linking your account with various social networking sites, such as Google and Apple to streamline login processes, share content, and activate specific functionalities within our Service. Upon activating this linkage, we’ll inform you about the data we retrieve from your profile, which will be handled according to our Privacy Policy. By integrating your fluddr and these accounts, you agree to our ongoing access to your information provided from such methods. We will not transfer any details from your fluddr app account to any social networks without notifying you first. Social networks provide their own privacy settings to manage your data visibility, and our data collection will respect these settings and your permissions. Please note, the features and data sharing aspects of this integration may evolve, reflecting enhancements made by us or the social networks, and will adhere to this term and the respective social network’s usage policies.
r. Protection of Proprietary Information: fluddr app recognizes certain information and documents as proprietary trade secrets, as defined by the Uniform Trade Secrets Act as of September 16, 2015. This includes, but is not limited to: (i) all source code, data, and configuration files related to our Service; (ii) all financial details of fluddr and its affiliated entities; and (iii) all strategic plans for the Service. By agreeing to this Term, you acknowledge the unique value of this information, stemming from its exclusivity and confidentiality, and our efforts to safeguard it. You commit to not disclosing, using, or allowing others to use these trade secrets without our explicit written permission. Furthermore, you agree to refrain from any actions or aiding others in actions that would reveal any source code, algorithm calculations, compromise any security measures, or decrypt any protected content associated with our Service. This includes any attempt to reverse engineer or interfere with the integrity of our Service, data, or the servers hosting them.
s. Content Usage Restrictions: When interacting with the Service you are prohibited from replicating any part of the content offered, whether in full or segments, through any means such as copying, caching, or framing. This policy extends to assisting others in such activities. The only exception to this rule is when you have obtained explicit permission through a formal written contract authorized by fluddr. This agreement ensures that the integrity and exclusivity of the content provided by fluddr are maintained, preventing unauthorized distribution or duplication. By adhering to this policy, you help uphold the value and uniqueness of the content within our ecosystem.
t. Platform Conduct: fluddr is dedicated to creating a respectful and secure environment. The following actions are strictly prohibited within our Service:
By using our Service, you agree to these policies to help maintain a constructive environment for all Users. Violations may lead to restricted access or removal from the platform.
3. Platform Content
a. Platform Policy Acknowledgment: By utilizing our App, you acknowledge and agree to adhere to the Platform Policy outlined in these Terms. These policies dictate acceptable content and behavior within and outside our App. Please note that the Platform Policy may be revised periodically without prior notice.
b. Content & Conduct Restrictions: While we encourage our Users to express themselves freely through their Profiles on Fluddr, we must enforce certain restrictions to maintain a safe and respectful environment. The following content is prohibited:
Please be aware that any violation of these policies may result in action taken against your account. We appreciate your cooperation in keeping our Service a welcoming and safe platform for all.
4. Proprietary Ownership Rights
a. Proprietary Information & Ownership: You hereby acknowledge and agree that fluddr is the owner or licensee of highly valuable proprietary information accessible on or through the Service, including without limitation, App designs, Company and User data, intimacy matching, any algorithm, profiles, intimacy truths and our intimacy profile (collectively known as “Confidential Information”). fluddr owns and hereby retains all proprietary rights in the Service, including but not limited to, all Confidential Information.
b. Prohibition on Unauthorized Use of Confidential Information: As a User of the Service, you are strictly prohibited from publicly posting, replicating, altering, transmitting, revealing, displaying, creating derivative works from, disseminating, commercially exploiting, or reproducing in any manner the following:
i. Confidential Information: This refers to the proprietary details that are exclusive to fluddr, including but not limited to our intimacy matching system, algorithms, User profiles, and intimacy truths as outlined within this Policy.
ii. Other Proprietary Material: This encompasses any copyrighted content, trademarks, or other proprietary information that you may access through the Service.
Any such actions must be preceded by securing express written permission from the rightful owner of the proprietary rights. This clause is designed to protect the intellectual property that is integral to the Service and to prevent the dilution or unauthorized use of the Confidential Information and other proprietary materials. Violation of this provision could lead to legal consequences and the termination of your access to the Service. It is imperative that all Users respect the intellectual property rights of fluddr and third parties, as unauthorized use undermines the integrity and value of the Service and the proprietary materials it contains.
c. Respecting Intellectual Property: When using the Service, you agree not to copy, change, or share any content from fluddr or other Users for any personal or commercial purpose, without permission. This includes any copyrighted, confidential or proprietary information you find on the Service.
d. Grant of License for User-Generated Content: By submitting, posting, or displaying content on or through the Service, or by making such content accessible to fluddr by linking your account to any of your social networking accounts, you hereby grant to fluddr, and affirm that you have all necessary rights to grant to fluddr, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right and license to use, reproduce, adapt, modify, publish, translate, distribute, perform, display, and create derivative works from such content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, all subject to the terms of any applicable license agreements and applicable privacy and data protection laws. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the aforementioned license to fluddr. You also represent and warrant that the content does not infringe any third-party rights, including but not limited to copyright, trademark, and privacy rights.
5. User Information
a. Privacy Statement: You hereby acknowledge that Fluddr reserves the right to transfer your personal data to its affiliate companies, as well as to third-party service providers tasked with certain aspects of the Service. By registering for and utilizing the Service, you explicitly consent to such transfer and handling of your personal information. For comprehensive details regarding the collection, usage, and potential dissemination of your provided information and materials, please refer to our Privacy Policy. Your continued engagement with the Service constitutes your agreement to the terms outlined in our Privacy Policy.
b. Restriction on Disclosure of Contact Details: You hereby agree that you shall not disclose any personally identifiable contact information, including but not limited to your full name, telephone number, physical address, email addresses, personal or business website URLs, or links to third-party profiles, within the Profile section of the Service. Such contact details shall remain confidential and not be made available to other users of the Service. Notwithstanding the foregoing, you retain the discretion to share your contact information upon establishing direct communication with your matches, subject to the terms and conditions of the Service.
c. Mandatory Disclosure Statement: By using our Service, you recognize that we may share the information you provide as outlined in our Privacy Policy. This may occur when legally mandated, upon third-party requests, or if we deem it necessary to: (1) adhere to legal obligations, law enforcement directives, or judicial procedures; (2) safeguard the rights or property of ourselves or others; or (3) ensure the well-being and safety of individuals, particularly in situations where there is a risk of harm or violence.
d. Supportive Disclosure Policy: In alignment with our Privacy Policy and our Terms, we hold the right and sole discretion to share certain information you provide through the Service. This action is taken with the utmost care and is not obligatory. It occurs only in instances where fluddr reasonably believes that the information may relate to a person suffering from abuse, which can manifest in various forms such as elder abuse, child abuse, spousal abuse, partner abuse, neglect, or domestic violence. We may disclose this information to appropriate authorities, as deemed suitable by fluddr and in compliance with legal requirements, to ensure the protection of abuse victims. Such authorities may include law enforcement agencies, child protection agencies, or court officials. By using our Service, you understand and agree to the potential of such sensitive disclosures.
e. Use of User Information for Research: By using the Service, you agree to allow fluddr to use the information from you, including your experiences through the App and Service to continue our research into successful, intimacy filled relationships and to improve the Service. This research, conducted by parties chosen by fluddr in its sole discretion, may be published in digital or print, online or elsewhere. However, your responses and information will be anonymous, and we will not publish such research results containing your personal identifying information (“PII”). Your continued engagement with the Service constitutes your agreement to the terms outlined in our Privacy Policy.
6. Third-Party Links & Advertiser Relations: Our Service partners with Clear Verified for optional identity verifications. You will find Clear Verified links on our Site for your convenience. The inclusion of any link does not imply that fluddr endorses or accepts any responsibility for the content on such third-party website . While fluddr may advertise and include links to third-party sites without limitation, we don’t control or endorse these external sites. We’re not liable for their content, nor the changes they may undergo at any time. Any dealings with advertisers or sponsors you encounter via our Service—including transactions, data sharing, and participation in promotions are your responsibility. fluddr isn’t accountable for losses or damages arising from these interactions. By using our Service, you acknowledge this boundary of our responsibility. For details on how we handle personal data, please review our Privacy Policy.
7. Disclaimer of Warranties & Conditions
a. No Warranties or Conditions: fluddr offers the Service “as is” and “as available,” without any form of warranty. We expressly reject all warranties, be they explicit, implied, statutory, or otherwise, including but not limited to warranties of non-infringement. We do not guarantee that the Service will be secure, error-free, uninterrupted, always accessible, or free from viruses or other harmful elements, nor that it will meet your needs, or that any service defects will be corrected. We also disclaim any liability regarding the Service’s connectivity and availability. You recognize that no software or website is completely secure or immune to third-party security breaches or cyber attacks, and we do not claim that our Service is exempt from such risks.
b. Third-Party Content: Content provided through the Service but not by fluddr itself is the sole responsibility of the Users, as authors. Such content should not be taken as reliable without verification on the part of other Users. fluddr does not guarantee the accuracy, completeness, or usefulness of any third-party information accessed via the Service, nor do we endorse or assume responsibility for the reliability of any third-party opinions or advice. We are not liable for any loss, injury or damage resulting from reliance on information or content posted on the Service or transmitted by Users.
c. New Features: From time to time, fluddr may offer new features or tools (“beta tests”) with which its users may experiment on the Service. Such features or tools are offered solely for experimental purposes and without any representation, warranty or conditions of any kind, and may be modified or discontinued at our sole discretion. The provisions of this Disclaimer of Warranties and Conditions section apply with full force to such features or tools.
8. Indemnification Policy
a. Indemnification Obligation: You agree to indemnify and hold harmless Fluddr, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns (collectively referred to as “Indemnified Parties”) to the fullest extent allowed by law. This indemnification covers any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, that arise from:
b. Release of Liability: To the maximum extent permitted by applicable law, you release all Indemnified Parties from any damages, losses, liabilities, costs, and expenses of any kind, whether direct or indirect, known or unknown, that stem from disputes with third parties regarding the Service or this agreement.
9. Limitation of Liability
a. Damages & Total Liability: In accordance with the law, fluddr shall not be held responsible for any form of damages, including but not limited to direct, indirect, general, specific, compensatory, consequential, punitive, exemplary, or incidental damages that arise from using or the inability to use the Service. This encompasses data loss or corruption, service interruptions, and the need to obtain alternative services, regardless of whether fluddr is aware of the potential for such damages. The total liability of fluddr, for any claim arising from tour Terms or Service use, shall not exceed the amount you have paid for your account as a User, or if no purchase has been made, a maximum of USD $20.00 or its equivalent.
b. Liability for Actions Beyond Our Control: fluddr will not be liable for any damages, whether they be punitive, exemplary, direct, indirect, general, specific, compensatory, consequential, or incidental, that result from your actions or those of others in connection with the Service use. This includes, but is not limited to, bodily harm, death, emotional distress, or any damages resulting from interactions or meetings with other Users of the Service. This also covers any harm caused by users who have registered falsely or who seek to defraud or harm you.
c. Verification of Information: fluddr may attempt to verify the information provided by users through various methods, but these are not infallible. You acknowledge that fluddr is not liable for any issues arising from inaccurately verified information.
10. Terms Acceptance & Termination
The effectiveness of these Terms commences when you utilize the Service, indicating your agreement. These Terms persist indefinitely unless terminated as provided herein.
Your User account may be terminated by either you or fluddr at any time, with or without cause, and without the necessity an explanation. fluddr retains the sole authority to suspend or terminate your access to the Service immediately, without prior any notice, for any or no specified reason. Additionally, we may delete your account details or data from our Service and other records upon the termination of your account and/or Service access, subject to local jurisdictional laws. Should your Service access be suspended due to a significant violation of these Terms, you acknowledge that any fees you have paid to fluddr are nonrefundable. Account termination can be executed through the App Stores. In instances where your Service usage is terminated due to breaching our Terms, fluddr may, at our sole discretion or as mandated by law, notify other Users whom you have interacted with, in order to safeguard our other Users.
11. Cancellation Policy
You may discontinue your Premium Subscription at any point during the term without eligibility for a refund. Cancellation can be executed through your device settings, and further guidance can be found in your device, on your device manual or device company website. Typically, the paid subscription ceases at the conclusion of the paid subscription period, and no reimbursement is provided for any remaining time. To avoid automatic renewal, cancellation must occur within the App Stores. The App Stores are responsible for managing specific terms relevant to your jurisdiction or State, including but not limited to, requests for subscription cancellations. It is important to note that refunds for purchases made through the App Stores are beyond our capacity to process.
12. Complaints & Law Enforcement Inquiries
If you have a complaint about the Service, please reach out to us through our Site or App. Law enforcement authorities are advised to direct their official communications, including subpoenas, court orders, and warrants, to fluddr via the Site.
13. Governing Law & Jurisdiction The Policies and Terms outlined herein are subject to and construed in accordance with the laws of the State of New Jersey, notwithstanding any conflict of law provisions. Your use of the Service constitutes your binding acceptance of these Terms, which are governed by the Federal Arbitration Act to the exclusion of state law inconsistent therewith.
a. Venue for Legal Proceedings Should any disputes arise requiring arbitration, or if there is a need to challenge the validity or applicability of these arbitration provisions, such proceedings must be initiated in the appropriate federal or state courts located within New Jersey. This stipulation is intended to ensure that any legal actions or proceedings are conducted under the jurisdiction most closely associated with the Terms provided.
b. Arbitration Agreement By agreeing to these Terms, you affirm your consent to resolve any disputes through final and binding arbitration, as stipulated by the Federal Arbitration Act. This includes any motion to compel arbitration or to contest the enforceability or interpretation of the arbitration clause contained within these Terms.
THIS SPACE INTENTIONALLY LEFT BLANK
14. Arbitration Agreement, Class Action Waiver, & Jury Trial Waiver: Carefully review these Terms as they establish that all disputes (“Disputes”) between you and fluddr will be settled through binding arbitration, which supersedes the right to a court trial. Without these Terms, you might have the right to bring claims in court before a judge or jury or to join or be represented in lawsuits filed by others, including class actions. By accepting these Terms, you forgo the right to court litigation and the chance to be heard by a judge or jury. Arbitration does not involve a judge or jury, and the review of an arbitration decision by a court is restricted. The arbitrator is bound by these Terms and can grant the same damages and relief as a court (including legal fees, subject to applicable law).
For this section, “fluddr” refers to fluddr Dating LLC, its parent companies, affiliates, and their respective officers, directors, employees, and agents. Any dispute, claim, or controversy between you and fluddr concerning any aspect of your relationship with fluddr, whether based on contract, law, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, negligence, gross negligence, or reckless conduct), or any other comparable legal theory, and including the validity, enforceability, or scope of this section (except for the enforceability of the Class Action Waiver clause). All “Disputes” are to be interpreted in the broadest manner enforceable.
You and fluddr mutually agree that all “Disputes,” as previously defined, whether currently existing or based on past or future actions or omissions, shall be resolved solely and conclusively by binding arbitration rather than in court, in line with this Term,
a. Pre-Arbitration Process: Before starting arbitration for any Disputes, both parties must try to resolve the issue amicably. If you have a Dispute, you should inform us via certified mail with your contact details, a description of the issue, what you want as a resolution, and your signature. If we can’t resolve the dispute within 60 days, you can request arbitration. Similarly, we will notify you via email if we have a dispute and will proceed to arbitration if it’s not resolved within 60 days. During this period, both parties are free to discuss directly to try and settle the dispute.
b. Arbitration Process Overview If a Dispute remains unresolved, you or fluddr may initiate arbitration. The American Arbitration Association (AAA) will oversee the arbitration, which will be conducted by a sole arbitrator. The arbitration will proceed on an individual basis and not as part of any class or collective action. The arbitrator has the authority to resolve all matters, including the interpretation of these Terms.
i. Arbitration Rules Based on Dispute Amount
ii. Exclusion of Class Actions At no point will arbitration proceed on a class action basis.
iii. Governing Law The Federal Arbitration Act governs all disputes related to interstate commerce. The arbitrator will apply the relevant substantive law in a manner that is consistent with this act, including any applicable statutes of limitations or conditions precedent to filing a lawsuit.
iv. Unavailability: In the event that an arbitrator is unable to preside over a Dispute, the parties involved shall jointly request a list of five potential arbitrators from the American Arbitration Association. Upon receiving this list, each party will alternately strike names until one arbitrator remains to conduct the arbitration proceedings. If both parties can’t agree on an alternative arbitrator, they will request a state or federal court in New Jersey to appoint one who can manage the arbitration according to the similar rules and terms as AAA, including handling multiple cases at once if needed.
c. Arbitration Decision: The arbitrator can grant any legally permitted remedy to those directly involved in the arbitration. They cannot grant remedies affecting anyone who isn’t part of the arbitration. The arbitrator will document their decision in writing, but they don’t have to explain their reasoning unless asked. This decision is definitive and enforceable, subject to any appeals allowed by the Federal Arbitration Act, and can be upheld in any court with the proper authority.
d. Arbitration Venue: Arbitration will take place in New Jersey, or another place if the rules say so or if everyone agrees. Parties can join by phone or video call, just like being there in person, unless the arbitrator says otherwise.
e. Payment of Arbitration Fees & Costs The party starting the arbitration must pay the initial filing fees. Both parties are responsible for other fees as the rules say, unless the arbitrator finds the claims have no merit. If that happens, the party that made the claim must pay back the other party’s costs. The arbitrator might also ask the claimant’s lawyers to cover these costs. If the claim is found to be without basis, the claimant or their lawyers might have to pay additional fees or penalties according to the law. If you can’t afford the fees and can’t get them waived, and if the arbitration can’t go ahead without payment, fluddr will cover the filing fees for you.
f. Class Action Waiver: You and fluddr agree that the arbitrator can’t combine different claims into one or handle any group lawsuits unless you both write and agree to it after starting arbitration.
g. Limitation of Rights: By choosing arbitration, you give up the right to go to court and have a judge or jury decide your case. This means you also give up certain legal rights, like appealing the decision or discovery information
h. Severability: If any part of these arbitration terms is not allowed, only that part will be removed, and the rest will still apply. If the parts about not allowing group lawsuits are not allowed, then the whole arbitration agreement won’t apply, and a court will handle the dispute.
i. Mass Filing: If 25 or more similar arbitration requests are made against us or by us within 60 days, special rules apply:
i. Acknowledgment: If these requests count as a Mass Filing, they follow extra steps. If there’s a disagreement about whether it’s a Mass Filing, the arbitration group decides. Any legal time limits are paused until the main cases are decided.
ii. Initial Cases: Out of all the cases, 10 will be chosen (5 by each side) to go first. Only these cases will move forward at first, and only their fees need to be paid. The rest wait their turn.
iii. Global Mediation: After the first 10 cases are done, we’ll try to settle all the remaining cases together. We won’t move forward with the rest until we try to settle or the time runs out.
iv. Rules Application: If the Arbitrator (Arbitration Group) or AAA) doesn’t think it’s a Mass Filing but their rules say it is, then the arbitration Mass Filing rules apply.
j. Enforcement Rights for Terms Violation Should there be a violation of these Terms, fluddr may suffer significant harm for which monetary damages would be insufficient. Consequently, we are entitled to seek injunctive relief in a federal or state court of law, in the State of New Jersey, including but not limited to immediate restraining orders and preliminary or permanent injunctions, without the requirement of posting a bond or other security. This right to seek judicial protection operates in addition to any other legal remedies fluddr may have under the circumstances for a breach of these Terms.
k. Continuation: These arbitration terms will still apply even if your agreement with fluddr ends or you stop using the Service.
15. General Provision The omission, whether deliberate or accidental, by fluddr to assert or implement any right or clause of these Terms shall not be construed as a relinquishment of such right or clause by the Company. In the event that any segment of these Terms is deemed unenforceable or invalid, such determination shall not affect the validity and enforceability of the remaining provisions, which shall persist in full force and effect.
16. Communication & Privacy Policy All interactions within the Service must adhere to our comprehensive Terms and Policies. We reserve the right to use the email linked to your account for sending updates, special promotions, or notices regarding any due payments. Additionally, we may reach out to you via phone to discuss matters related to the Service. Should you prefer not to receive specific emails or phone calls (this includes any mobile numbers provided), you are encouraged to consult our Privacy Policy for available options.
Revision Date: This policy was last revised April 2024.
1. Prioritizing Your Safety
fluddr is committed to creating a safe and trustworthy environment for our Users to make new connections and build intimacy filled relationships. Your safety and security on our App is our top priority, and we encourage you to follow these guidelines to help ensure a secure dating experience.
a. Online Interactions
b. Meeting In Person
c. Health Precautions
d. Red Flags
e. Resources and Support
Remember, while we take extensive measures to create a secure environment, your personal safety is ultimately in your hands. By following these tips and using common sense, you can help create a safer online community for everyone on fluddr. Please refer to all our Policies and Terms for more information.
Please see the details below relating to our Privacy Policy. fluddr is committed to keeping your data safe and secure.
1. Where This Privacy Policy Applies: This Privacy Policy is relevant for all websites, applications, events, and other offerings we manage under the Company. For ease of reference, we collectively term these offerings as our "App" or “Services” within this document and fluddr as "Company, Firm, or Platform". Please note that certain services might necessitate a distinct Privacy Policy. In such cases, the Privacy Policy specific to that service will take precedence over this one.
2. Information Shared with fluddr
a. Collection of Personal Information: Upon registering for an account or subscribing to our Service, we gather various personal details about you. This includes, but is not limited to, your name, email address, phone number, physical address, date of birth, and a range of dating preferences. As part of our service, you are asked to complete a unique intimacy profile builder (questionnaire) designed to establish an intimacy profile, aiding us in finding other singles who are a good match to your profile information. You may also opt to upload your photograph(s), which could reveal personal information. By uploading your photograph(s), you consent to their disclosure to potential matches and other Service Users. Additionally, should you reach out to us, we will collect your name, contact details, and any communication records. For Subscribing Users, our Service includes the ability to engage in text chats with matches. By utilizing the text chat feature, you recognize and consent that any shared content will be accessible to the matches you converse with.
b. Visibility of Profile Details: When you create a profile, certain information, including preferences such as sexual orientation, and identifiable details like your name and username, may be viewable by other users on your profile page.
c. Types of Information Collected:
d. Sensitive Data: In the course of signing up or when you update your profile, you might share with us personal data that your jurisdiction deems ‘sensitive’. This could include your religious beliefs, ethnic background, and political opinions, among others. We assure you that this information is utilized solely to enhance the services we offer. By submitting such details, you consent to our company’s actions of storing, processing, and utilizing this data as described. You retain control over your profile information and can modify it anytime by visiting your profile. Your intimacy profile can be updated every 12-months from the last update. You have the liberty to omit any non-mandatory profile information or to use the field options ‘prefer not to specify’ or ‘ask me’ for any queries that ask for sensitive data. Furthermore, we urge you and all our Subscribers to exercise discretion when sharing personal details. It is advisable to avoid posting sensitive data such as email addresses, website links, instant messaging IDs, phone numbers, full names, physical addresses, credit card numbers, national ID numbers, and driver’s license information on your profile, as they can be susceptible to misuse. The personal information you choose to disclose, whether on your profile or in messages with other users, is shared at your discretion.
e. Profile Verification Process (Including Biometric Data): To work towards a secure environment and provide an optimal user experience, we implemented CLEAR Verified a leading verification provider, available to all Subscribers. This may involve requesting your phone number and conducting photo verification to confirm your identity. Our goal is to prevent the creation of fraudulent accounts that could engage in harmful activities or cybercrime, thereby protecting the integrity of our community. Should you opt for CLEAR photo verification, which is voluntary and adds a ‘verified’ heart badge to your profile, CLEAR will perform a scan of the submitted photos against its allowable forms of Government Identifications. This process does employ facial recognition technology to match the submitted photo with your profile picture, identification, thus verifying your identity. These verification photos are not displayed on your profile. We do not store the scans for future verification and record-keeping, CLEAR has their own data handling and privacy policies and procedures that are disclosed when prompted to voluntarily verify your User account with CLEAR. https://www.clearme.com/privacy-policy
f. External Sources of User Information:
3. Utilization of Your Information:
Our primary objective in using your information is to enhance and deliver our Service. We also use your data to maintain the safety of our community and to present you with advertisements that might interest you. Below is a detailed breakdown of the various purposes for which we use your information, along with practical examples.
a. Account Management & Service Provision:
b. User Connection Facilitation:
c. Advertising & Marketing:
d. Service Enhancement & Innovation:
e. Security & Fraud Prevention:
f. Ensuring Legal Compliance:
g. Legal Grounds for Processing Information: To ensure the effective delivery of our Service and adherence to this Privacy Policy, we process your information based on the following legal grounds:
h. Service Provision: We process your data to fulfill our contractual obligations, allowing us to maintain your account, make your profile accessible to others, and provide both free and paid features.
i. Legitimate Interests: Our processing for operational improvements, marketing, user safety, and legal defense is grounded in our legitimate interests.
j. Legal Compliance: We handle your data as required by law, for instance, retaining transactional data for compliance with financial regulations.
k. User Consent: By providing sensitive information, you consent to its processing. You have the right to withdraw consent at any time, affecting features dependent on this data.
4. Information Sharing Practices: Our primary aim is to foster meaningful connections, which naturally involves sharing user information with other users. Beyond this, we partner with service providers and other entities for operational support, and in certain instances, we may share information with legal authorities. Below are further details on our information sharing processes.
a. Sharing with Users: Your information is shared with other users when you choose to disclose it within the Service, such as on your public profile. We advise you to only share content you are comfortable with others seeing. You can control the visibility of your profile or specific content by adjusting your privacy settings. If a report is filed against you, we may inform the reporter of any actions taken in response to their report.
b. Service Providers & Partners: We collaborate with vendors for various service operations, including data management, analytics, customer support, marketing, and security. Some user information may be shared in a secure, non-identifiable format for advertising purposes. All vendors and partners are rigorously vetted and bound by strict confidentiality agreements.
c. Affiliates: We may share information with affiliates we develop or launch in the future, or affiliates that are third-parties bound by a contractual obligation for:
d. Corporate Transactions: In events like mergers or acquisitions, your information may be part of the transferred assets. Other corporate transaction that include a change in ownership or control, would also include your information.
e. Legal Compliance and Enforcement: We may disclose your information when necessary to comply with legal processes, aid in crime prevention, or ensure the safety of individuals. Information may also be shared to protect our legal rights, enforce agreements, or address illegal activities.
f. Consent-Based Sharing: We may request your consent to share information with third parties, clearly stating the purpose of such sharing.
5. Understanding Your Control Over Personal Information
Your autonomy over your data is important to us. Below are the tools and choices at your disposal:
We also believe it’s crucial for you to be informed about your privacy rights, which may vary based on your location:
For the safety of all parties involved, identity verification may be required to process these requests. We reserve the right to decline requests under certain conditions, such as inability to verify identity, unlawful or invalid requests, or potential infringement on trade secrets, intellectual property, or others’ rights. Requests for another user’s data, like message copies, necessitate a separate submission by that user, including identity verification. In some cases, we may not accommodate requests that prevent us from offering our Service or in breach of legal obligations. Further concerns can be directed to your state’s attorney general.
6. Age Restrictions: Our platform is exclusively available to those who are 18 years old and above. We strictly prohibit the use of our Service by individuals under 18. Should you encounter a user who you believe is below this age threshold, please promptly report them using the available feature within our service.
7. Retention of Your Personal Data: We retain your personal data strictly for the duration necessary for legitimate business operations and within the bounds of the law. If you choose to discontinue using our Services, you have the option to close your account, which will render your profile invisible to other users. Please be aware that accounts showing no activity over a three-year span will be automatically closed. Following the closure of your account, we proceed to delete your personal data as described below:
8. Safety Retention Period: For the protection of our users, we observe a three-month safety retention period post-account closure. This interval allows us to retain your data should it be required for probing any illicit or detrimental activities. This retention is justified by our legitimate interest and that of potential third-party victims.
After the safety retention period concludes, we expunge your data, retaining only minimal information for specific reasons detailed below:
9. Residual Personal Information: Please be aware that removing information from your profile or deleting your account does not guarantee the complete erasure of that information from the platform. If your information has been shared with others, or if others have copied or stored it, it may remain visible or accessible. This is beyond our control and we bear no responsibility for such occurrences. Additionally, third-party applications or websites that have had access to your personal information may continue to hold onto it as allowed by their own terms of service and/or privacy policies.
10. Policy Changes: Our Company reserves the right to amend this Privacy Policy periodically as it solely sees fit. The latest version, which will be accessible on our Website, shall dictate our handling of your information. Should we implement any significant changes, we will inform you through methods such as sending a notification to the email linked with your Account or by displaying an announcement on our website.
Revision Date: This policy was last revised March 2024.
We use cookies to make your experience on our site as seamless as possible. This Cookie Policy explains how we use cookies and similar technologies.
1. What are Cookies?
Cookies are small data files or web beacons that are placed on your device when you visit websites. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’).
a. Types of Cookies We Use
b. Your Choices Regarding Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
2. How to Manage Cookies
3. Changes to Our Cookie Policy: We may update this Cookie Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective.
4. Contact Us: If you have any questions about our use of cookies, please contact us at info@fluddr.co.
Revision Date: This policy was last revised March 2024.
Our website utilizes cookies to enhance your browsing experience and gather insights on site usage. By continuing to use our site, you consent to the integration of your data with that of other users for analysis purposes. For more information, please consult our Cookie Policy.